In case you’ve never opened a web hosting account or you have changed companies and the new one employs an account management dashboard that you haven’t seen so far, you may get puzzled about how to complete a certain operation in your account or on your PC. That’s the reason why, many web hosts have set up a knowledge base, which specifies the most frequent enquiries and challenges pertaining to the particular platform they use, instead of including only some general details. This sort of knowledge base will permit you to find the right information swiftly and easily, so you won’t need to commit time and efforts to things that might require something as simple as hitting a button or selecting a tick box. Thus, not only can you get stuff done, but you can also learn many new and useful things, both about the way you can manage your account and about the way the web hosting service functions as a whole.

Extensive Online Documentation in Shared Hosting

If you purchase a shared hosting account from us, you’ll receive access to our in-depth online help documentation where you will find info about just about everything connected to our web hosting plans. The topics range from how to set up an e-mail address on your mobile phone, to how to accomplish various things using an .htaccess configuration file. The articles themselves are written in an easy-to-grasp way and offer elaborate manuals on how to do a certain task within your Hepsia Control Panel. You can also find info that’s not directly connected to Hepsia, for example one that concerns online apps on your personal computer. The complete collection of articles will be available in the Help section of the Control Panel, but those that are related to a certain section can be accessed on the spot. Considering the fact that we’ve included as many topics as possible, you will be able to get to know virtually everything connected to your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come bundled with an extensive online article library where you can find any info that you may require about our web hosting services or about the Hepsia hosting Control Panel that we are using. We have prepared it on the basis of the feedback that we have received from our clients throughout the years and, hence, our articles cover specific problems that you might come across and propose the very best way to repair them, for example receiving a 500 Internal Server Error message or being unable to send emails from your desktop PC although you have the correct SMTP settings. The articles are available in each single Control Panel section and you can check them whenever you need. They can help you expand your knowledge not only about our platform, but also about the web hosting realm in general, as they include step-by-step guidelines and general info such as what cron jobs or file permissions are.