Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • The Help section included in Tiamat Studios’s Control Panel offers a selection of help articles and commonly asked questions. Aimed at solving any common problem that you might possibly encounter, they are contributed by our support team of seasoned techs.

  • Top quality support service
  • Tutorial Video Clips

  • We have compiled a selection of educational video tutorials that visually illustrate how to troubleshoot a typical issue connected to your Linux shared hosting plans account. You’ll find the video tutorials in the Help Center section.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock client support service with a one–hour ticket response guarantee. Our team of competent support engineers will be available to you to answer all the queries that you might possibly have. During off–peak periods, a response will be supplied within just 20 minutes.