Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user help staff is taught to immediately care for all Linux shared hosting plans customers’ issues and advice requests. Through our ticketing system, it is also possible to post your issue and a support crew fellow member is going to get back to you in only max 60 minutes. In actual fact, practice has shown us that the common reaction time period is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us at any time required. Our team of qualified professionals is going to be online for you 24x7x365 to respond to all of your issues and to solve any concern you will probably have. You can open a help support ticket from your Control Panel or drop an email message any moment. Furthermore, on working days, you can easily ring us or use the online chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • If you require help while working on your site within the Control Panel, you’ll be able to always click the Help key and find your issue in the variety of content articles that will come up. We have as well turned almost all of the articles into video clips. The catalogue of video lessons will show up if you click the Videos press button available in the top right angle.