1 hour ticket response
Fast support is our top task and that is the reason why we have a team of qualified techs who are prepared to offer a swift reply to any question that you may have. Simply submit your trouble ticket from the Control Panel and we will respond within 60 minutes in the worst case scenario. In fact, we work hard and aim for a 20–minute tech support ticket response time.
A First–Class Customer Care Service
We’ve got a team of web hosting support technicians who are ready to respond to all your requests every time you require assistance. Most of our client support engineers have several years of experience in the Linux shared hosting plans field, which suggests that you can constantly depend on prompt and accurate answers to your requests.
An Easy–to–Navigate Help Center
To help you find a quick suggestion on how to use a specific service, we have incorporated a truly intuitive Help Center section in your Control Panel. You can browse through a wide selection of web hosting account administration articles and website administration articles, check our F.A.Q. archive or check out our how–to video tutorials.